94 results found
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Set specific appointment length times (or start length times) by different Services
We would like to be able to set specific appointment length times (or start length times) by different Services. For example, we do academic coaching for 30 minutes and tutoring for 60 minutes. Right now, we only have one option for starting services and that time has to be all the same length. We have the ability to create appointments that are different lengths but b/c they are different we can’t actually schedule them. If we have starting services every 60 minutes, then for our 30 minute appointments (like coaching) when we go to schedule, it will only show appointments…
3 votes -
Default recurring setting by service
It would be great to have a default recurring setting by service. That way whether the student books online or the center schedules it for student, if the pick a service that is weekly recurring (like tutoring and academic coaching meeting), it will automatically schedule it as recurring through the end of the semester. Right now, we have it limited so that if students book online themselves for these types of services, they can only see a week out and will schedule a one time appointment. The center then must run reports to see which students booked online for a…
3 votes -
add a "services" filter to the Attendance by Class Report.
The Attendance by Class report currently only allows you to filter by Location, but it would be really nice to have the filter entitled "Locations and Services" so that you can combine services from different locations.
3 votes -
Ability to favorite a report
Adding a Favorites section to the top of the Reports section with all the report I frequently run would save me time searching for reports I use frequently.
1 vote -
Allow default Period for Session Logs and Virtual Sign-In Links to be changed
We would like the ability to change the default Period in both Session Logs and Virtual Sign-In Links. "Current Semester" would be a good one to add, but being able to select any of the options and set it as default would be really helpful.
1 vote -
Create late cancellation policy
Create an option for centers to set a late cancellation policy. For example, students must cancel X minutes/hours before the policy, otherwise it is noted as a "late cancellation." They can still cancel, but after Y # of late cancellations in a given Z # of days, their account will be locked until a center administrator unlocks it. For example, the policy could be that students must cancel at least 1 hour before their appointment or it will be noted as a late cancellation and if they have three late cancellations in 90 days, their account will be locked. They…
2 votes -
Adjust tutor schedules after the fact
We often need to adjust schedules after the fact, for example, when a tutor calls out sick or comes in late. If we are even one minute into the time block (for us it's 30 minutes), we cannot make any changes, including blocking that tutor's availability, adding a substitute tutor, adding subject areas, increasing the number of students, etc, until the next time block.
4 votes -
Create a way to mark a service as accessible by admins only
While we want students to be able to schedule themselves for tutoring, writing lab, and academic coaching appointments, we do not want students to be able to schedule themselves for testing. Our Accessibility Resources Center would like to schedule and closely monitor all testing and not have testing visible to students. It would be nice if we check a box or toggle to make a service invisible to students/only visible to admins.
1 vote -
Accudemia adjusts to student/tutor time zones
We currently have tutors and students who tutor online only in different time zones from our institution. It would be really nice for users if Accudemia's time zone could change to reflect the user's current time zone.
1 vote -
Add ability to copy previous semesters tutors's schedule
Hi! Could you please add a way to copy over a tutor's schedule from an old semester to the new one?
4 votes -
Create an Audit Trail for Session Logs
We want to see an audit trail for session logs. Did the student sign in themselves via a kiosk or was this manually entered (and if so, by who)? We had a student session log that was dated in the future and have no idea how it got there. We can't troubleshoot the issue if we don't know who made the log.
3 votes -
Enable us to manually enter student attendance hours.
Occasionally we lose our network or internet connection. With our old tracking system, students would log attendance on a sheet of paper, and when the system came back up, we'd manually enter the hours. We would like Accudemia to add such a feature.
3 votes -
Allow "Pick Students From Class" to use multiple class sections
Our tutors are often creating session logs with students from multiple course sections, for example, a tutor may hold a group session for English 101, but students who are in different sections of ENG101 with different instructors and CRNs attend. But a tutor can only use the "pick students from class" feature once - if you try to use it again, it erases the previously selected students.
4 votes -
Make Restrictions/Associations only apply to the restricted/associated student(s) NOT all students at the institution
Currently, when I assign a restriction or an association to one student it blocks ALL students in the institution from being able to book with any peer educators. The current logic set up is that I would need to assign peer educators to every student. As a school with over 25k+ students, I cannot assign every student enrolled to every peer educator who fits their needs. We currently split our student population between Accudemia and MS Bookings because we serve specific student populations who qualify for our tutoring, but if we had their tutors in Accudemia then anyone at the…
1 vote -
Give tutors the ability to change student attendance.
Right now, I have to give tutors administrative access to change no shows to present. Please make this part of the tutor role, rather than an admin only role. This way, tutors can change attendance status after an appointment has occurred without being made administrators.
3 votes -
Indicate the location for in-person appointments for each tutor on the schedule and in the appointment form
In our tutoring center, the tutors meet students in different locations. E.g., One tutor will always be meeting their students for in-person appointments in the library and another tutor always meets their students for in-person appointments in a certain classroom. However, students should be able to see on the schedule where the in-person session for that tutor will be held. The admin should be able to set that for each tutor so that it shows up in the schedule. It should also show on the appointment form after a student has scheduled an appointment and wants to back to check…
1 vote -
User tracking
We would like to track who does what in the system. Currently, the system only shows actions done regarding appointments. However, it would be useful to know who creates/edits session logs, signs students in, and makes any other changes.
2 votes -
Create an asynchronous modality option
We have asynchronous writing support for our students, but there is only the option for in-person or online modalities. We currently have it set as online; however, many students are confused and think this means there is a time they will meet with someone online.
2 votes -
1 vote
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implement survey randomization
It would be helpful to have the system send surveys to random students who were marked as "attended" either each week or even each day. For example, if 10 students came, the survey would go out to 3 of them.
1 vote
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