124 results found
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Cast Screen
Currently, Cast Screen (under Manage Center) only shows students waiting in line.
Students often panic and get confused when their name disappears. They think they got kicked out of line. Usually, this means an advisor has signed them in and they are going to be called shortly (which they can't see and causes a lot of front desk traffic about where their name went or if there in line).
It would be helpful for students to be able to see a waiting line and a currently being seen/check-in section.
This would also confirm if they are in line or they…
3 votesWe will make it so that when a student is signed-in from the wait line we will change the time waited to "Now serving" and this will stay on the screen for 3 minutes.
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1 vote
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Add a "Refresh" button to the "View all Appointments" page.
A "Refresh" button added to the "View All Appointments' page would be beneficial for tutors to keep on top of their incoming appointments.
The "Refresh" button in the "Manage Zone" is very helpful to be able to refresh the page.
Thank you
4 votes -
add Google Calendar integration for Tutors
This would allow Accudemia to block tutors' existing meetings for our Google school which uses Google Office Suite exclusively. There's no way for us to use the existing Office Outlook 365 integration that is offered.
1 vote -
Courses added to wait list report
Add courses to the wait time report so we can see which courses need more support and be able to respond quickly to the need.
1 vote -
Add student ID numbers to Survey Completions Report
Need to add Student ID numbers to Survey Completions report to allow IR Department to compare data in our SIS system that is not uploaded to Accudemia.
1 vote -
Hide Certain Active Services on Kiosk
We would like to be able to hide certain active services on the kiosk/sign-in screen. Some services do not need to be shown and students will never select those themselves while signing in, but those services must remain active because we still offer them, just not where the students will need to sign-in (we sign them in on the back end).
6 votesWe are planning having walk-in vs. appt. services in the upcoming update.
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Adding "Tomorrow" to "Period" in "View All Appointments"
Under "Center Attendance" --> "Appointments" --> "View All" in the "Search" section on the left-hand side, currently you can select to see appointments for "Today" and "Yesterday" but in order to see appointments for tomorrow, you must select "Custom Range". Having a "Tomorrow" function would help when checking a tutor's availability.
2 votesPlanned for the next update.
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Get screen videos of actual use to identify UI improvements
As center administrators, we spend all day using four or five of the functions in Accudemia to monitor and manage appointments. The functions we need exist in the system, but we do a lot of repetitive clicking that might be avoidable. Would Engineerica designers consider conducting a user study? I’m sure some administrators would be glad to record and narrate the interactions we have with the system over some minutes, and it could reveal ways to significantly enhance the everyday administrative experience in the system.
2 votes -
Hide Services from Sign-in Screen for Walk-Ins
We have Service types that we use internally but do not want students to see on the sign-in screen for walk-ins. We would like a way to hide these services so students do not get overwhelmed by options or choose the wrong service type upon sign-in.
1 vote -
Improve Service filter on session logs
The current Service filter on the Session Logs screen only allows typing in one service to filter results. We would like to see the Service filter allow selecting or excluding multiple services. Some of our tutors work with multiple services, and we have services like study table that we would like to exclude from view sometimes.
1 vote -
Appointments - Comments Report, Filter by Course
For the report "Appointments - Comments" you should be able to filter by course so you can create a report for an instructor and they could see the appointments with comments for all their students. Also it would be nice for the report to be called "Appointments - Notes" as this matches the "Notes" language from the appointment information.
2 votesWhy would the instructor want to see the appointment notes between the student and the tutor?
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Students should be prevented from scheduling a tutoring appointment during class time.
Currently, students can schedule a tutoring session during all or part of their class time. I would like for the program to block this from happening.
1 vote -
Be able to edit existing scheduled reports
Be able to edit existing scheduled reports (if not edit, at least be able to review the details/settings).
1 vote -
Add the ability to Edit Scheduled Reports
It would be user friendly for us to be able to go in and adjust current scheduled reports. I would like to be able to change the filters like date range or even who they are emailed to. It would also be helpful to be able to view report parameters once a scheduled report is created. For Example, to be able to see the filters or who it is being emailed to.
1 vote -
Sign in alert/notification
When a student signs into Accudemia, a notification or alert is sent to the tutor, informing them that some is waiting for assistance.
1 vote -
Block student
Provide an option to block a student from meeting with a specific tutor or from using the center for a set period of time.
1 voteThis is being worked on but will not be time specific. You'll have the ability to block and unblock.
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add a report that can check if tutors have, or do not have, their Zoom Integration activated.
Add a report that can check if tutors have, or do not have, their Zoom Integration activated.
1 votewe're looking into if this is possible.
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Give Admins the ability to disable O365 Integration
We are having Tutors accidentally connect to the O365 Integration and not showing up as available for appointments. Please allow us as admin to disable this feature account wide.
3 votes -
Would like to have the ability to modify existing scheduled reports
Scheduled reports can't be modified once created. Any changes require a new scheduled report to be created. Sometimes people come and go so having the ability to update the distribution list, as an example, without recreating the entire schedule would be helpful.
12 votesOk, planned.
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