94 results found
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Allow location to be "All" under Manage Center
Under Manage Center, it would be great to have the option to see "All" under location, the same way we can for Session Logs. Trying to see who is in each of our centers would be much easier if it was all on one screen. Currently, it allows us to select, but shows "Location is not valid."
4 votes -
Make the default period be "Today" for Appointments and Session Logs
Currently Appointments has a month, and Session Logs has the last 7 days. Staff who manage an active center have to change those to Today repeatedly.
Wouldn't Today be a better default for this very important Use Case?
6 votes -
Create a way to mark a service as accessible by admins only
While we want students to be able to schedule themselves for tutoring, writing lab, and academic coaching appointments, we do not want students to be able to schedule themselves for testing. Our Accessibility Resources Center would like to schedule and closely monitor all testing and not have testing visible to students. It would be nice if we check a box or toggle to make a service invisible to students/only visible to admins.
1 vote -
Accudemia adjusts to student/tutor time zones
We currently have tutors and students who tutor online only in different time zones from our institution. It would be really nice for users if Accudemia's time zone could change to reflect the user's current time zone.
1 vote -
Enable us to manually enter student attendance hours.
Occasionally we lose our network or internet connection. With our old tracking system, students would log attendance on a sheet of paper, and when the system came back up, we'd manually enter the hours. We would like Accudemia to add such a feature.
3 votes -
Weekly appointments
Let students book a weekly appointment for the whole semester even when the system is to allow students to boo a session only up to 14 days in advance. For students who want to book weekly for the whole semester it is a real hassle to have to come back every week or two to rebook and maybe find their time has been taken. However, the 14 day limit is important to prevent students who book only every now and then to book too far in advance and then forget. We know the system sends reminders, but students often do…
5 votes -
Make Restrictions/Associations only apply to the restricted/associated student(s) NOT all students at the institution
Currently, when I assign a restriction or an association to one student it blocks ALL students in the institution from being able to book with any peer educators. The current logic set up is that I would need to assign peer educators to every student. As a school with over 25k+ students, I cannot assign every student enrolled to every peer educator who fits their needs. We currently split our student population between Accudemia and MS Bookings because we serve specific student populations who qualify for our tutoring, but if we had their tutors in Accudemia then anyone at the…
1 vote -
The number of services allowed to be selected during sign-in needs to be controlled at the center level .
Our college has several learning centers using Accudemia. Each has unique needs and ways in which they operate. Therefore, each center needs to control the number of services allowed to be selected at sign-in. This is currently a college-level control and thus this has to be uniform for all centers. However, some centers would prefer to limit this to only one service, others want to allow students to select multiple services.
5 votes -
Indicate the location for in-person appointments for each tutor on the schedule and in the appointment form
In our tutoring center, the tutors meet students in different locations. E.g., One tutor will always be meeting their students for in-person appointments in the library and another tutor always meets their students for in-person appointments in a certain classroom. However, students should be able to see on the schedule where the in-person session for that tutor will be held. The admin should be able to set that for each tutor so that it shows up in the schedule. It should also show on the appointment form after a student has scheduled an appointment and wants to back to check…
1 vote -
Email template for automated email that sends at the end of completed appointment.
Can send a thank you for coming, a reminder to make a follow up appointment if needed and a link to survey if you are using a tool outside Accudemia.
4 votes -
Create late cancellation policy
Create an option for centers to set a late cancellation policy. For example, students must cancel X minutes/hours before the policy, otherwise it is noted as a "late cancellation." They can still cancel, but after Y # of late cancellations in a given Z # of days, their account will be locked until a center administrator unlocks it. For example, the policy could be that students must cancel at least 1 hour before their appointment or it will be noted as a late cancellation and if they have three late cancellations in 90 days, their account will be locked. They…
2 votes -
Have a mechanism for administrators to be able to impersonate other roles.
In order to be able to create instructional guides, presentations, and videos, administrators need to be able to have the same view as other users (students, tutors, and instructors). For example, I need to be able to train my tutors to use the system, but I can't even see what they see from my account. I have all four roles, but my view is always the administrator view.
8 votes -
1 vote
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implement survey randomization
It would be helpful to have the system send surveys to random students who were marked as "attended" either each week or even each day. For example, if 10 students came, the survey would go out to 3 of them.
1 vote -
Clear contrast lines for the schedules
Hello! Could you please have high contrast mode for schedules? It is very difficult to see the times when creating schedules, and it would be helpful to have lines that are clearer to see. We always get an hour off because it's hard to see. Thanks!
1 vote -
Add ability to copy previous semesters tutors's schedule
Hi! Could you please add a way to copy over a tutor's schedule from an old semester to the new one?
4 votes -
Make links in appointment notes clickable
It would be ideal if tutors could send links to students via appointment notes. Currently, the student would have to copy an paste the link instead of simply clicking it.
1 vote -
We would like to have the option to include tutor IDs in reports and in exports of session logs.
Currently, we only have the option to include students' primary or secondary IDs in reports and in exports of session logs. It would be helpful if this option were also available for tutor information so we can cross-reference Accudemia data with our own records. This is currently very difficult to do as reports and session log exports use only tutors' chosen names (which do not match our records) or an internally created system ID that we do not have access to.
3 votes -
Allow "Pick Students From Class" to use multiple class sections
Our tutors are often creating session logs with students from multiple course sections, for example, a tutor may hold a group session for English 101, but students who are in different sections of ENG101 with different instructors and CRNs attend. But a tutor can only use the "pick students from class" feature once - if you try to use it again, it erases the previously selected students.
4 votes -
Use consistent language for session notes/comments
When creating a session log, the user has the option to leave "notes". Once the log has been created, a user can leave a "comment". These end up in the same place, and it's confusing for our team members trying to learn the system to have multiple names that refer to the same thing.
1 vote
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