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Accudemia Suggestions

Hi Accudemia Users! Each Accudemia user can add requests and/or vote on existing requests. You can give each request 1 to 3 votes to reflect its importance. Note that each user is limited to 10 votes, so make sure to use your votes on your most important requests. Requests with more votes have higher implementation priority.

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Accudemia Suggestions

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130 results found

  1. Currently, Cast Screen (under Manage Center) only shows students waiting in line.

    Students often panic and get confused when their name disappears. They think they got kicked out of line. Usually, this means an advisor has signed them in and they are going to be called shortly (which they can't see and causes a lot of front desk traffic about where their name went or if there in line).

    It would be helpful for students to be able to see a waiting line and a currently being seen/check-in section.

    This would also confirm if they are in line or they…

    3 votes
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  2. A "Refresh" button added to the "View All Appointments' page would be beneficial for tutors to keep on top of their incoming appointments.

    The "Refresh" button in the "Manage Zone" is very helpful to be able to refresh the page.

    Thank you

    4 votes
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  3. When adding a new association for a center, having the ability for adding multiple centers to a service - subject association.

    Ex. Service: Course-Specific Subject: BIO273, BIO173 - For Center: York Campus, King Campus

    3 votes
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  4. When we do referrals or have unique situations where a student can only register an appointment with one tutor, we would like to be able to restrict the student's ability to make appointments with other tutors based on a school policy/referral even though other tutors could help.

    0 votes
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    You can assign a tutor to students through the restrictions feature so they would only be allowed to book appointments with only that tutor set.  All other tutors would have to be defined as well.  The students that do not have a tutor defined cannot see anyone.

  5. We would like to be able to hide certain active services on the kiosk/sign-in screen. Some services do not need to be shown and students will never select those themselves while signing in, but those services must remain active because we still offer them, just not where the students will need to sign-in (we sign them in on the back end).

    7 votes
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    1 comment  ·  Admin →
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    This option now exists in Accudemia.  When creating the service simply select none of the modalities but leave this service "active" so you can create logs using it but it will never show up on appt. scheduling or sign-in kiosks.  There are admin options that allow you to select and create the appts. or sign-in logs once this is set up.

  6. Under "Center Attendance" --> "Appointments" --> "View All" in the "Search" section on the left-hand side, currently you can select to see appointments for "Today" and "Yesterday" but in order to see appointments for tomorrow, you must select "Custom Range". Having a "Tomorrow" function would help when checking a tutor's availability.

    2 votes
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  7. We have Service types that we use internally but do not want students to see on the sign-in screen for walk-ins. We would like a way to hide these services so students do not get overwhelmed by options or choose the wrong service type upon sign-in.

    3 votes
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  8. 2 votes
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  9. Currently, students can schedule a tutoring session during all or part of their class time. I would like for the program to block this from happening.

    1 vote
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  10. Be able to edit existing scheduled reports (if not edit, at least be able to review the details/settings).

    1 vote
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  11. When students view the Daily Viewer it would be helpful if they could hover over the tutors name to view the Bio. So if they are looking at the tutor schedule for the day they could hover over the tutor name to view what subjects they tutor in without making an appointment. This would assist walk in students in knowing if there was a tutor available for the subject they need assistance with.

    1 vote
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  12. When a scheduled report is generated it doesn't show the date parameters at the top of the report the way that it does when you create a report on the spot. For organizational purposes this would be helpful.

    1 vote
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  13. It would be user friendly for us to be able to go in and adjust current scheduled reports. I would like to be able to change the filters like date range or even who they are emailed to. It would also be helpful to be able to view report parameters once a scheduled report is created. For Example, to be able to see the filters or who it is being emailed to.

    1 vote
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  14. When a student signs into Accudemia, a notification or alert is sent to the tutor, informing them that some is waiting for assistance.

    2 votes
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  15. Provide an option to block a student from meeting with a specific tutor or from using the center for a set period of time.

    2 votes
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  16. Our timeslots are valuable, because we provide tutoring as a free service to the students of our school. It wastes resources when clients no-show and our policy is that after two no-shows, we drop their appointments. It would be nice if Accudemia cancelled the appointments automatically instead of having my staff or myself do it manually.

    4 votes
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  17. Add a nickname (or alias or alternate name) field for users that have a preferred name other than their legal name. For example, a tutor named Margaret may go by Peggy or a Johnathan may go by Jack. Automatically imported names would be hard to fix since they'd get overwritten on the next import, but the nickname field could be used on an as needed basis. If a nickname is entered, it should replace the user's first and/or last name on the site and in emails.

    1 vote
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  18. Scheduled reports can't be modified once created. Any changes require a new scheduled report to be created. Sometimes people come and go so having the ability to update the distribution list, as an example, without recreating the entire schedule would be helpful.

    12 votes
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  19. News items on the home page are the same for all users. Would like to have the ability to show news items that can be different based on user roles. (e.g., tutors would see news about something they need to do or complete whereas students would see news that pertains directly to them and/or the center.

    2 votes
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  20. When using the Outlook 365 Integration please have all the appointment details in the body of the calendar invite similar to the body of the email with the "Appointment.ics" calendar invite. We are hoping that the body of the calendar invite can include the Student Email, Student ID, Services, Subject Area, and Notes. This will help us by not needing to get email notifications since our Outlook calendar will be up to date and include all the information we need to reach out to the student.

    0 votes
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