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Accudemia Suggestions

Hi Accudemia Users! Each Accudemia user can add requests and/or vote on existing requests. You can give each request 1 to 3 votes to reflect its importance. Note that each user is limited to 10 votes, so make sure to use your votes on your most important requests. Requests with more votes have higher implementation priority.

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Accudemia Suggestions

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28 results found

  1. We would like to be able to set specific appointment times by Center and by Service. For example, if a student selects that they're here to see a tutor/advisor for Service X (which might take longer like an initial intake appointment), they automatically get 60 minute appointment blocks to choose from vs another student who chooses Service Y (something like perhaps just a question on a course), so they are presented with 30 minute appointment blocks. Thank you!!

    44 votes
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  2. Currently, our SIS allows students to enter their preferred name but Accudemia does not have space for the name to be listed. This is especially complex for our transgender students who may be identifying as a different gender than their name may suggest.

    21 votes
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  3. It is challenging to direct users to change the duration, and this leads to appointments with the incorrect duration.

    20 votes
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  4. Scheduled reports can't be modified once created. Any changes require a new scheduled report to be created. Sometimes people come and go so having the ability to update the distribution list, as an example, without recreating the entire schedule would be helpful.

    12 votes
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  5. Right now when the Intake system is turned on every person is through into the waiting line. Instead if you could set up the waiting line to be built based on a service. So if you have two services Tutoring and Computer Use. The Tuoring people would go into the line and the people using Computers would by pass the line.

    10 votes
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    We currently offer this but you have to view the intake system to see the service.  We will add a service filter to the intake system/manage center screen to make this easier

  6. 8 votes
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    planned  ·  0 comments  ·  Admin →
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  7. we run our student sign on in KIOSK mode - we only want student check in - no other functions - we are able to hide other icons - but need to hide ADMIN LOGIN and PWD RESET icons in the foot of the Sign-On Page as well.........

    8 votes
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  8. We would like to be able to hide certain active services on the kiosk/sign-in screen. Some services do not need to be shown and students will never select those themselves while signing in, but those services must remain active because we still offer them, just not where the students will need to sign-in (we sign them in on the back end).

    6 votes
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  9. A "Refresh" button added to the "View All Appointments' page would be beneficial for tutors to keep on top of their incoming appointments.

    The "Refresh" button in the "Manage Zone" is very helpful to be able to refresh the page.

    Thank you

    4 votes
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  10. Currently, Cast Screen (under Manage Center) only shows students waiting in line.

    Students often panic and get confused when their name disappears. They think they got kicked out of line. Usually, this means an advisor has signed them in and they are going to be called shortly (which they can't see and causes a lot of front desk traffic about where their name went or if there in line).

    It would be helpful for students to be able to see a waiting line and a currently being seen/check-in section.

    This would also confirm if they are in line or they…

    3 votes
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    We will make it so that when a student is signed-in from the wait line we will change the time waited to "Now serving" and this will stay on the screen for 3 minutes.

  11. There are 5 specific appointment emails that go out. These 2 with pretty much with every appointment:
    1. Appointment Confirmation to Student (goes out when created)
    2. Appointment Reminder to Student
    And these (if the situation occurs):
    1. Appointment Rescheduled to Student
    2. Appointment Restored to Student
    3. Appointment Cancelled to Student

    We would like a template that sends out when appointment notes are added. For example: If a tutor wanted to share resources before or even after the appointment.

    3 votes
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  12. We need a report that shows how many hours each tutor is scheduled in our center each week (how many hours they are available). It would also provide the total number of hours scheduled each week for the center overall. This will help us in regards to tracking our student worker budget.

    3 votes
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  13. When looking at all appointments for a Center, you should be able to sort by service type. It's so much more useful than by student or tutor.

    3 votes
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  14. Under "Center Attendance" --> "Appointments" --> "View All" in the "Search" section on the left-hand side, currently you can select to see appointments for "Today" and "Yesterday" but in order to see appointments for tomorrow, you must select "Custom Range". Having a "Tomorrow" function would help when checking a tutor's availability.

    2 votes
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  15. This would allow us to have a different default time for students to make appointments per service. "Tutoring" appointment could be "30 minutes" by default but "Skill Building Session" could be "1 hour" by default as an example.

    1 vote
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  16. This option would allow our users to filter a report for a particular student to share these results.

    1 vote
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  17. We should also have an auto-refresh on the Center Attendance > Appointments > View All screen similar to the Center Attendance > Manage Center screen. This would ensure that no-shows are updated on the screen and do not look like they are still no-shows just because the appointment information has not updated on this screen.

    1 vote
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  18. Provide an option to block a student from meeting with a specific tutor or from using the center for a set period of time.

    1 vote
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  19. 1 vote
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  20. It would be user friendly for us to be able to go in and adjust current scheduled reports. I would like to be able to change the filters like date range or even who they are emailed to. It would also be helpful to be able to view report parameters once a scheduled report is created. For Example, to be able to see the filters or who it is being emailed to.

    1 vote
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