41 results found
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We would like to be able to set specific appointment times by Center and by Service
We would like to be able to set specific appointment times by Center and by Service. For example, if a student selects that they're here to see a tutor/advisor for Service X (which might take longer like an initial intake appointment), they automatically get 60 minute appointment blocks to choose from vs another student who chooses Service Y (something like perhaps just a question on a course), so they are presented with 30 minute appointment blocks. Thank you!!
49 votesWe are hoping to implement this in the coming update.
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Allow for Preferred name to imported and displayed in Accudemia.
Currently, our SIS allows students to enter their preferred name but Accudemia does not have space for the name to be listed. This is especially complex for our transgender students who may be identifying as a different gender than their name may suggest.
28 votesWe will add this to the import.
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customize the appointment length per Service or Subject Area
It is challenging to direct users to change the duration, and this leads to appointments with the incorrect duration.
20 votesThis is duplicated but we are planning on adding to the next update.
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Would like to have the ability to modify existing scheduled reports
Scheduled reports can't be modified once created. Any changes require a new scheduled report to be created. Sometimes people come and go so having the ability to update the distribution list, as an example, without recreating the entire schedule would be helpful.
12 votesOk, planned.
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Intake System line built based on Service
Right now when the Intake system is turned on every person is through into the waiting line. Instead if you could set up the waiting line to be built based on a service. So if you have two services Tutoring and Computer Use. The Tuoring people would go into the line and the people using Computers would by pass the line.
10 votesWe currently offer this but you have to view the intake system to see the service. We will add a service filter to the intake system/manage center screen to make this easier
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option to not dipplay ADMIN SIGN and FORGOT PWD icon on Sign-in Station page
we run our student sign on in KIOSK mode - we only want student check in - no other functions - we are able to hide other icons - but need to hide ADMIN LOGIN and PWD RESET icons in the foot of the Sign-On Page as well.........
8 votesWe will make the Forgot password button disappear if you disable the Login button.
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8 votes
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Hide Certain Active Services on Kiosk
We would like to be able to hide certain active services on the kiosk/sign-in screen. Some services do not need to be shown and students will never select those themselves while signing in, but those services must remain active because we still offer them, just not where the students will need to sign-in (we sign them in on the back end).
7 votesWe are planning having walk-in vs. appt. services in the upcoming update.
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Send email notification to Tutor when student scans in and selects that Tutor
We have administrators listed as Tutors, and we would love for the administrator to get an email when a student scans in and is waiting for them in the waiting area so that they can know to have the student come in.
6 votesPlanning on adding a sound notification on the Manage Center screen but no email notification.
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Have the students ID number visible on the referral page.
This way, when a referral is put in the system we can easily look up the student via our LMS.
5 votes -
have an option to block or flag the log of a student when signing in during class-time
This feature would eliminate TONS of work on our part. While trying to earn funds out of our center, the auditor needs to see that the students are not attending the center while they should be in class. Even if we had a flag, this would alert us to check the times and report only the time the student is not scheduled for class. Although the class schedules upload we can't really do what we need to and must cross reference login times/session at the center with the students schedules manually for FTE (money earned for contact hours) to insure…
4 votesWe are planning to make an option to block times off that they cannot sign-in during class times (if uploaded in Accudemia).
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Filter appointments by service.
When looking at all appointments for a Center, you should be able to sort by service type. It's so much more useful than by student or tutor.
4 votes -
Add a "Refresh" button to the "View all Appointments" page.
A "Refresh" button added to the "View All Appointments' page would be beneficial for tutors to keep on top of their incoming appointments.
The "Refresh" button in the "Manage Zone" is very helpful to be able to refresh the page.
Thank you
4 votes -
Create a report of tutor available hours
We need a report that shows how many hours each tutor is scheduled in our center each week (how many hours they are available). It would also provide the total number of hours scheduled each week for the center overall. This will help us in regards to tracking our student worker budget.
4 votes -
Hide Services from Sign-in Screen for Walk-Ins
We have Service types that we use internally but do not want students to see on the sign-in screen for walk-ins. We would like a way to hide these services so students do not get overwhelmed by options or choose the wrong service type upon sign-in.
3 votes -
Stop automatic emailing each time a Referral is updated
Allow a choice of whether or not to send an email to the Referrer when updating a Referral, in order to prevent numerous unnecessary emails being generated.
3 votes -
Cast Screen
Currently, Cast Screen (under Manage Center) only shows students waiting in line.
Students often panic and get confused when their name disappears. They think they got kicked out of line. Usually, this means an advisor has signed them in and they are going to be called shortly (which they can't see and causes a lot of front desk traffic about where their name went or if there in line).
It would be helpful for students to be able to see a waiting line and a currently being seen/check-in section.
This would also confirm if they are in line or they…
3 votesWe will make it so that when a student is signed-in from the wait line we will change the time waited to "Now serving" and this will stay on the screen for 3 minutes.
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3 votes
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An email template that sends out when the Appointment Notes are added
There are 5 specific appointment emails that go out. These 2 with pretty much with every appointment:
1. Appointment Confirmation to Student (goes out when created)
2. Appointment Reminder to Student
And these (if the situation occurs):
1. Appointment Rescheduled to Student
2. Appointment Restored to Student
3. Appointment Cancelled to StudentWe would like a template that sends out when appointment notes are added. For example: If a tutor wanted to share resources before or even after the appointment.
3 votes -
Adding "Tomorrow" to "Period" in "View All Appointments"
Under "Center Attendance" --> "Appointments" --> "View All" in the "Search" section on the left-hand side, currently you can select to see appointments for "Today" and "Yesterday" but in order to see appointments for tomorrow, you must select "Custom Range". Having a "Tomorrow" function would help when checking a tutor's availability.
2 votesPlanned for the next update.
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