88 results found
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Virtual Sign-In Links
Can we edit the virtual sign-in links past just the description and expiration date? I cannot locate where I put the link or need to update the link it connects to, can we edit the connect link and have access to the sign-in link after we create the link?
2 votes -
Add Filter to Traffic Analysis Report
Under the location option add in an option to select services also. I know there is an option by service in the report but it just lumps them into a total. If they could be selected with the location then the numbers for
By week
By day of the week
By day and hour of the week
By hour and day of the week
could be filtered for services that are no longer offered to compare to current offerings.2 votes -
Adjust tutor schedules after the fact
We often need to adjust schedules after the fact, for example, when a tutor calls out sick or comes in late. If we are even one minute into the time block (for us it's 30 minutes), we cannot make any changes, including blocking that tutor's availability, adding a substitute tutor, adding subject areas, increasing the number of students, etc, until the next time block.
2 votes -
User tracking
We would like to track who does what in the system. Currently, the system only shows actions done regarding appointments. However, it would be useful to know who creates/edits session logs, signs students in, and makes any other changes.
2 votes -
Adding "Tomorrow" to "Period" in "View All Appointments"
Under "Center Attendance" --> "Appointments" --> "View All" in the "Search" section on the left-hand side, currently you can select to see appointments for "Today" and "Yesterday" but in order to see appointments for tomorrow, you must select "Custom Range". Having a "Tomorrow" function would help when checking a tutor's availability.
2 votesPlanned for the next update.
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Appointments - Comments Report, Filter by Course
For the report "Appointments - Comments" you should be able to filter by course so you can create a report for an instructor and they could see the appointments with comments for all their students. Also it would be nice for the report to be called "Appointments - Notes" as this matches the "Notes" language from the appointment information.
2 votesWhy would the instructor want to see the appointment notes between the student and the tutor?
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Sign in alert/notification
When a student signs into Accudemia, a notification or alert is sent to the tutor, informing them that some is waiting for assistance.
2 votes -
Block student
Provide an option to block a student from meeting with a specific tutor or from using the center for a set period of time.
2 votesThis is being worked on but will not be time specific. You'll have the ability to block and unblock.
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Report with profile values
Could you please create a report with the profile values included similar to the attendance by tutor report?
1 vote -
Rescheduling-improve & clarify student experience to remove "invalid" message
Appointment rescheduling-when students reschedule their appointments, they are offered the ability to change the start time and the duration but for Centers with fixed start times and durations, the option is still there and students can go through the whole process, only to see "invalid" at the end of rescheduling. This can be confusing and frustrating for students. The option should be removed so when students go to reschedule, they can only choose an existing fixed appointment time and duration for those Centers that have fixed start times and duration.
1 vote -
Connect tutor sign in with tutor schedule
When tutors are scheduled to work and they sign in, the system could automatically connect them with their work schedule, similar to the way students who sign in are automatically connected to their appointment. Tutors should only be able to sign in when they are scheduled to work. Also, if they forget to sign out, the sign-out time should be set to their scheduled end time at the end of the day.
1 vote -
Sign-In Link for In-Person Sessions
Make a sign-in link for in-person sessions. Useful for larger group in-person tutoring sessions in locations outside of the tutoring center. Kiosk link doesn't work because we have SSO. Virtual sign-on link doesn't work because it's for an in-person session. Would be perfect if virtual sign-on link could have an alternative to sign-in students in for in-person sessions without having to launch an online session. Having a tutor set up a kiosk on their laptop for 15-50 people to sign-in is not user-friendly. We're using a Google Form to circumvent this and then adding them in later via a session…
1 vote -
Create an asynchronous modality option
We have asynchronous writing support for our students, but there is only the option for in-person or online modalities. We currently have it set as online; however, many students are confused and think this means there is a time they will meet with someone online.
1 vote -
1 vote
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add Google Calendar integration for Tutors
This would allow Accudemia to block tutors' existing meetings for our Google school which uses Google Office Suite exclusively. There's no way for us to use the existing Office Outlook 365 integration that is offered.
1 vote -
Courses added to wait list report
Add courses to the wait time report so we can see which courses need more support and be able to respond quickly to the need.
1 vote -
Rescheduling Appointment-remove student time & duration edit when appointments are fixed
Rescheduling appointment-remove ability for student to edit time & duration of the appointment when the Center has fixed start & duration set up. Students currently go through the whole process of rescheduling, having the ability to change the start time or the duration, then get an "invalid" when they go to set the appointment. This is frustrating for the student. The option should be removed to make the process for the student clear and straight forward.
1 vote -
Please add a Student filter for the Tutoring Assessment Reports
This option would allow our users to filter a report for a particular student to share these results.
1 vote -
Revise the wording of SMS messages re appointments
Currently it is--
APPT REMINDER
With: [Tutor's full name]
On Wed Apr 28, 5:30 PM
at Writing CenterHow about--
[College/Institution] Appointment Reminder
With: [Tutor's full name]
Time: Wed Apr 28, 5:30 PM
Location: Writing Center1 vote -
Make Service-specific default appointment times
This would allow us to have a different default time for students to make appointments per service. "Tutoring" appointment could be "30 minutes" by default but "Skill Building Session" could be "1 hour" by default as an example.
1 vote
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