95 results found
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1 vote
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Tutor Assessments for Support Box Tickets
Tutors fill out tutor assessments for all emailed essays, which are currently recorded in session logs. I send reports of the tutor assessments to instructors. We would like to explore using the support drop box instead of emailed essays but tutors cannot fill out tutor assessments on tickets. Can we add tutor assessments similar to session logs in the closed ticket section?
1 vote -
Rescheduling Appointment-remove student time & duration edit when appointments are fixed
Rescheduling appointment-remove ability for student to edit time & duration of the appointment when the Center has fixed start & duration set up. Students currently go through the whole process of rescheduling, having the ability to change the start time or the duration, then get an "invalid" when they go to set the appointment. This is frustrating for the student. The option should be removed to make the process for the student clear and straight forward.
1 vote -
Rescheduling-improve & clarify student experience to remove "invalid" message
Appointment rescheduling-when students reschedule their appointments, they are offered the ability to change the start time and the duration but for Centers with fixed start times and durations, the option is still there and students can go through the whole process, only to see "invalid" at the end of rescheduling. This can be confusing and frustrating for students. The option should be removed so when students go to reschedule, they can only choose an existing fixed appointment time and duration for those Centers that have fixed start times and duration.
1 vote -
add a report that can check if tutors have, or do not have, their Zoom Integration activated.
Add a report that can check if tutors have, or do not have, their Zoom Integration activated.
1 votewe're looking into if this is possible.
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Please add an "exception" option when checking the "Tutor or Coach is to assign all courses."
Most tutors or coaches may not tutor all courses. For example, it is challenging to select more than 2500 courses from the list for every writing center tutor and deselect the content-based courses that tutors do not tutor. Adding this option will prevent the writing center tutors' slots from showing up when students want to book content-based courses.
1 vote -
Accudemia adjusts to student/tutor time zones
We currently have tutors and students who tutor online only in different time zones from our institution. It would be really nice for users if Accudemia's time zone could change to reflect the user's current time zone.
1 vote -
Clear contrast lines for the schedules
Hello! Could you please have high contrast mode for schedules? It is very difficult to see the times when creating schedules, and it would be helpful to have lines that are clearer to see. We always get an hour off because it's hard to see. Thanks!
1 vote -
Courses added to wait list report
Add courses to the wait time report so we can see which courses need more support and be able to respond quickly to the need.
1 vote -
add Google Calendar integration for Tutors
This would allow Accudemia to block tutors' existing meetings for our Google school which uses Google Office Suite exclusively. There's no way for us to use the existing Office Outlook 365 integration that is offered.
1 vote -
1 vote
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Additional Room Assignments
We offer a variety of services that take place in various rooms, not just in our center but across campus. I would be great to have the options to input room locations to specific content areas so that when students get the reminder email they know where the workshops or tutoring sessions is located.
1 vote -
Create a way to mark a service as accessible by admins only
While we want students to be able to schedule themselves for tutoring, writing lab, and academic coaching appointments, we do not want students to be able to schedule themselves for testing. Our Accessibility Resources Center would like to schedule and closely monitor all testing and not have testing visible to students. It would be nice if we check a box or toggle to make a service invisible to students/only visible to admins.
1 vote -
Sign-In Link for In-Person Sessions
Make a sign-in link for in-person sessions. Useful for larger group in-person tutoring sessions in locations outside of the tutoring center. Kiosk link doesn't work because we have SSO. Virtual sign-on link doesn't work because it's for an in-person session. Would be perfect if virtual sign-on link could have an alternative to sign-in students in for in-person sessions without having to launch an online session. Having a tutor set up a kiosk on their laptop for 15-50 people to sign-in is not user-friendly. We're using a Google Form to circumvent this and then adding them in later via a session…
1 vote -
Connect tutor sign in with tutor schedule
When tutors are scheduled to work and they sign in, the system could automatically connect them with their work schedule, similar to the way students who sign in are automatically connected to their appointment. Tutors should only be able to sign in when they are scheduled to work. Also, if they forget to sign out, the sign-out time should be set to their scheduled end time at the end of the day.
1 vote -
implement survey randomization
It would be helpful to have the system send surveys to random students who were marked as "attended" either each week or even each day. For example, if 10 students came, the survey would go out to 3 of them.
1 vote -
Report with profile values
Could you please create a report with the profile values included similar to the attendance by tutor report?
1 vote -
Use consistent language for session notes/comments
When creating a session log, the user has the option to leave "notes". Once the log has been created, a user can leave a "comment". These end up in the same place, and it's confusing for our team members trying to learn the system to have multiple names that refer to the same thing.
1 vote -
Make links in appointment notes clickable
It would be ideal if tutors could send links to students via appointment notes. Currently, the student would have to copy an paste the link instead of simply clicking it.
1 vote -
Ability to favorite a report
Adding a Favorites section to the top of the Reports section with all the report I frequently run would save me time searching for reports I use frequently.
1 vote
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