94 results found
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Report with profile values
Could you please create a report with the profile values included similar to the attendance by tutor report?
1 vote -
Give tutors the ability to change student attendance.
Right now, I have to give tutors administrative access to change no shows to present. Please make this part of the tutor role, rather than an admin only role. This way, tutors can change attendance status after an appointment has occurred without being made administrators.
3 votes -
Reorder the columns in the session log CSV.
You should place all notes as the last column in session logs and appointment downloads. When there are multiple comments or long file names, they force data from subsequent columns into a new row, which mucks up the CSV and requires a lot of reorganization.
3 votes -
Create an Audit Trail for Session Logs
We want to see an audit trail for session logs. Did the student sign in themselves via a kiosk or was this manually entered (and if so, by who)? We had a student session log that was dated in the future and have no idea how it got there. We can't troubleshoot the issue if we don't know who made the log.
3 votes -
User tracking
We would like to track who does what in the system. Currently, the system only shows actions done regarding appointments. However, it would be useful to know who creates/edits session logs, signs students in, and makes any other changes.
2 votes -
Adjust tutor schedules after the fact
We often need to adjust schedules after the fact, for example, when a tutor calls out sick or comes in late. If we are even one minute into the time block (for us it's 30 minutes), we cannot make any changes, including blocking that tutor's availability, adding a substitute tutor, adding subject areas, increasing the number of students, etc, until the next time block.
4 votes -
Connect tutor sign in with tutor schedule
When tutors are scheduled to work and they sign in, the system could automatically connect them with their work schedule, similar to the way students who sign in are automatically connected to their appointment. Tutors should only be able to sign in when they are scheduled to work. Also, if they forget to sign out, the sign-out time should be set to their scheduled end time at the end of the day.
1 vote -
Create an asynchronous modality option
We have asynchronous writing support for our students, but there is only the option for in-person or online modalities. We currently have it set as online; however, many students are confused and think this means there is a time they will meet with someone online.
2 votes -
1 vote
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add Google Calendar integration for Tutors
This would allow Accudemia to block tutors' existing meetings for our Google school which uses Google Office Suite exclusively. There's no way for us to use the existing Office Outlook 365 integration that is offered.
1 vote -
Courses added to wait list report
Add courses to the wait time report so we can see which courses need more support and be able to respond quickly to the need.
1 vote -
Add student ID numbers to Survey Completions Report
Need to add Student ID numbers to Survey Completions report to allow IR Department to compare data in our SIS system that is not uploaded to Accudemia.
1 vote -
Get screen videos of actual use to identify UI improvements
As center administrators, we spend all day using four or five of the functions in Accudemia to monitor and manage appointments. The functions we need exist in the system, but we do a lot of repetitive clicking that might be avoidable. Would Engineerica designers consider conducting a user study? I’m sure some administrators would be glad to record and narrate the interactions we have with the system over some minutes, and it could reveal ways to significantly enhance the everyday administrative experience in the system.
3 votes -
Improve Service filter on session logs
The current Service filter on the Session Logs screen only allows typing in one service to filter results. We would like to see the Service filter allow selecting or excluding multiple services. Some of our tutors work with multiple services, and we have services like study table that we would like to exclude from view sometimes.
1 vote -
Appointments - Comments Report, Filter by Course
For the report "Appointments - Comments" you should be able to filter by course so you can create a report for an instructor and they could see the appointments with comments for all their students. Also it would be nice for the report to be called "Appointments - Notes" as this matches the "Notes" language from the appointment information.
2 votesWhy would the instructor want to see the appointment notes between the student and the tutor?
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add a report that can check if tutors have, or do not have, their Zoom Integration activated.
Add a report that can check if tutors have, or do not have, their Zoom Integration activated.
1 votewe're looking into if this is possible.
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Give Admins the ability to disable O365 Integration
We are having Tutors accidentally connect to the O365 Integration and not showing up as available for appointments. Please allow us as admin to disable this feature account wide.
5 votes -
Add options to view the Session Logs that Tutors have "not completed the assessment" or "have completed it".
Add options to view the Session Logs that Tutors have "not completed the assessment" or "have completed it". This would help without having to run the report.
4 votes -
Rescheduling-improve & clarify student experience to remove "invalid" message
Appointment rescheduling-when students reschedule their appointments, they are offered the ability to change the start time and the duration but for Centers with fixed start times and durations, the option is still there and students can go through the whole process, only to see "invalid" at the end of rescheduling. This can be confusing and frustrating for students. The option should be removed so when students go to reschedule, they can only choose an existing fixed appointment time and duration for those Centers that have fixed start times and duration.
1 vote -
Rescheduling Appointment-remove student time & duration edit when appointments are fixed
Rescheduling appointment-remove ability for student to edit time & duration of the appointment when the Center has fixed start & duration set up. Students currently go through the whole process of rescheduling, having the ability to change the start time or the duration, then get an "invalid" when they go to set the appointment. This is frustrating for the student. The option should be removed to make the process for the student clear and straight forward.
1 vote
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